Inside Borsalino Factory in Italy




Mar 29, 2016
Exclusive: Inside Tour of Borsalino

COLlive.com traveled to Italy for a rare tour of the world's most famous hat brand which uses techniques invented by Mr. Giuseppe Borsalino 160 years ago.
By Mica Soffer - Publisher, COLlive.com

The array of customers visiting the new Borsalino Brand Store on Avenue J in Brooklyn, NY, fit in perfectly with the eclectic selection of fedoras the famous hat company has been meticulously manufacturing in Italy since 1857.

On any given day in the store, you might find an exuberant 13-year-old ready to practice maturity, a father sent to purchase new attire for his daughter's wedding, or a stylish fellow seeking an updated look for his next visit to Shul.

The name Borsalino, the most recognized hat brand in the world, has always conjured images of the classy, dignified man in the most elegant attire. Whether an elderly rabbi or a world statesman, the felt head covering has completed - if not created - a man's honorable look.

As the holiday of Pesach nears, customers frequent the Flatbush-based upscale boutique. They try on a few options, rush to the mirror, and then painstakingly choose one from the "finalists." Most are unaware that as hard as their decision-making might be, the creation of the hat is tenfold more complex.

COLlive.com was given a rare and exclusive tour into that renowned hat making process, most of which remains discreet and hidden from the public eye in the small Italian town of Alessandria, on a plain between the Tanaro and Bormida rivers.

VIDEO: Inside Borsalino
Filmed by Gianluca Miotto, Edited by Daniel Finkelman


"The Orthodox Jewish community is important for us," the youthful Edouard Burrus, Borsalino's recently appointed Vice Chairman, told us. He is part of the Geneva-based Quest Partners led by Italian financier Philippe Camperio that bought the company after it faced financial troubles.

Burrus and his partners have taken the reins of the iconic hat company which have become renowned as the makers of coveted accessories for fashionable men and women, sold in elegant boutiques and prestigious department stores across the world, as well as Borsalino's single-brand sales points in Italy, Paris and Tokyo.

To better understand the hat industry, COLlive.com traveled last month to Italy and interviewed the manufacturers of Borsalino. The Jewish market represents approximately 10% of their turnover per year, and "we plan on expanding it," Burrus tells us during our visit.

For the Orthodox Jewish community, which dons fedoras on a daily basis, the Borsalino brand has attained even higher status, having established itself as the preferred choice for consumers.

More than simply a fashion statement, head coverings in the Jewish world proclaim an identity and a sense of belonging, often revealing the origin and connection to a movement or stream founded in Russia, Poland or Lithuania. Today, frum Sephardic Jews wear hats as well.

Located an hour from Milan, workers in the factory deal with the province’s humid subtropical climate which can get hot and wet during the summer and very cold in the winter. Touring the large and busy plant, most notable is the amount of employees working with the materials, shaping the felt and doing many quality checks.

In a way, not much has changed in the production process that began 160 years ago. Credited with inventing its creation is Giuseppe Borsalino. He was an errand boy and an apprentice before earning his nickname "u siur Pipen" (Master Joe) and becoming the namesake of the most famous hat brand today.

He developed his love and knowledge of hats at the Berteil hat factory in Rue du Temple, Paris, where he worked for 7 years before becoming a qualified Master Hatter. Upon returning to his hometown of Alessandria, Mr. Borsalino opened a workshop together with his brother, Lazzaro.

With demand growing and the work depending on their physical labor, Mr. Borsalino decided to join the Industrial Revolution and imported machines from Denton, Stockport, in the suburbs of Manchester, which had revolutionized the hat-making industry.

According to legend, Mr. Borsalino paid a visit in 1897 to Battersby hat-making factory in London. Without being seen, he dipped his handkerchief in a vat of "tar," and took back to Italy the English secret for making perfect bowler hats.

Mr. Borsalino’s drive for quality and detailed craftsmanship remains alive in the factory which still operates some of the machines that he invented or perfected. “These machines are part of our company's secret formula, and are what makes the hats so special and unique,” one employee explained.

The machines were all custom designed and built by Mr. Borsalino and his factory staff to "solve different problems," our guide explains. "That's how Mr. Borsalino worked, if there was something he needed, he would invent a solution and then they would build it," she explains.

Borsalino hats are made from the softest and highest quality rabbit fur, which is then heated, molded and shaped into the classic fedoras in many different colors and styles. They are shuttled around the factory on specially designed wooden carts, which they explain is to protect the hat from damage while they are being fashioned, from being shaped, to having ribbons carefully cut and sewn on, to the genuine 18K gold Borsalino stamp which is embellished by hand on every single hat.

"The time needed to produce a hat from the day we receive the raw rabbit hair until it is ready to leave the factory takes 7 weeks and goes through 52 steps of production," Burrus explains. "By the time the customer receives the hat, it has been worked on by 65 different people."

Burrus says with the new leadership, the company is looking towards future expansion and growth. "As of today our main focus is to consolidate and to capitalize on the brand and build brand awareness," he says. "Our team puts a lot of effort into producing the best quality hats which we are very proud to sell throughout the world."

One market in which the brand enjoys consistently solid sales is the Orthodox Jewish community. Borsalino spends the first 2 months of every year, January and February, producing the specialized hats made for the Jewish consumers in Israel, North America and Europe.

Burrus says the Borsalino company is proud of their popularity among Orthodox Jewish consumers. “The loyalty of the community is incredible," he says, noting the new specialized brand stores they opened in Jerusalem, Bnei Brak and Brooklyn, NY. “We have plans to open several more, including in Lakewood, NJ by this summer, and other locations in the next few years,” he says.

The benefits of the brand stores are threefold, explains Borsalino sales manager Claudio Mennuni. "We can offer a large variety of Borsalino products in the same store, giving the customers the experience of choosing from a variety of qualities, price points, and different details that make Borsalino the best hat in the world."
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Opinions and Comments
1
Where the wear hats?
Cool video, but how come no one wears the hats in the video? The VP hairstyle doesnt look like he ever wears a hat
(3/29/2016 7:19:33 PM)
2
What an amazing video this is... it is unreal
160 yr old method still being done there, and we are the winners wearing Borsalino
(3/29/2016 11:18:59 PM)
3
Go Chaim Mizrachi!!
(3/29/2016 11:33:29 PM)
4
wow, quite interesting!
Amazing to see what goes into making one hat!
(3/29/2016 11:37:05 PM)
5
very cool
ty
(3/30/2016 12:21:04 AM)
6
So well written!
Beautiful article! So well written!
Thanks for sharing
(3/30/2016 12:31:05 AM)
7
10 percent?!
Doesn't sound right that only 10 percent of their hats are being sold to the Orthodox Jewish community - should be much higher.
(3/30/2016 12:59:25 AM)
8
Thank You, 
COLLIVE you are some classy doodes......pease bring a store here to Los Angeles CA it will benefit the Orthodox community and Desperately help the movie industry get the "Orthodox Jewish look" right. ;)
(3/30/2016 1:25:11 AM)
9
Lubavitcher 
A Lubavitcher visits the borsalino hat factory and doesn't wear a hat?
(3/30/2016 1:38:52 AM)
10
Love 
I love Borsalinos 
(3/30/2016 1:51:54 AM)
11
Izzy C
Never forget the best place in the world to buy a hat is at Primo Hatters on Kingston Ave
(3/30/2016 5:55:36 AM)
12
Shchuna
And don't forget to support the hat store in crown heights, Primo. No need to shlep to Flatbush or Boro Park.
(3/30/2016 9:11:15 AM)
13
I vote
for the return of kaskets to lubavitch!
(3/30/2016 12:06:39 PM)
14
Trionfo
It's it true that they're discontinuing the Trionfo?
We should make a campaign to keep the Trionfo going. It's the only hat that really looks nice and keeps its good look for a long time.
(3/30/2016 12:10:51 PM)
15
Shop in the shchuna.
Primo no longer sells Borsalino though. They became an exclusive brand and by the looks of things their quality is top notch. Maybe Borsalino should open a brand store in Crown Heights?
(3/30/2016 1:11:14 PM)
16
Support Your Community
I don't live in NY. I will only buy my hats from Primo in Crown Heights. They work very hard and are eager to please. In all my years shopping there I have never had a bad experience.

Many people worked very hard to make Kingston Avenue as vibrant as it is today. Take care of it. It belongs to you. 
(3/30/2016 1:28:44 PM)
17
Trionfo
Borsalino carries the Trionfo. I just bought one with my son for his wedding a few days ago... They told me that they're going to have it from now on.
(3/30/2016 2:25:27 PM)
18
Service is great!
Had a great experience there
(3/30/2016 2:26:10 PM)
19
wow
much hatzlacha
(3/30/2016 2:28:01 PM)
20
Shkoyach COLlive
interesting article
(3/30/2016 2:34:28 PM)
21
Trionfo still available
Borsalino store Ave J, sells Trionfo branded Borsalinos. 
(3/30/2016 2:34:39 PM)
22
REUVEN KAMINETKY#1
Reuven Kaminetzky and staff are very pleasent and helpful.
(3/30/2016 2:35:40 PM)
23
Kesser Hats sells Borsalinos
Kesser has been the Crown Heights hat store for many years. Now located at 691 Crown St. between Troy and Schenectady. They have a selection of Borsalinos at great prices.
(3/30/2016 2:40:29 PM)
24
Bencraft hatters
Bencraft has select Borsalinos and now carries their own brand superior quality fedoras.
(3/30/2016 2:42:14 PM)
25
Thanks
Beautiful store & great service. Defiantly worth the drive.
(3/30/2016 2:47:47 PM)
26
Impressive
What a truly impressive history. My little brother just got his bar mitzvah hat from Borsalino and he couldn't be happier. It looks very nice on him (the man who helped us, Reuven Kaminetzky, had very nice taste in hats, listened to my brother, gave him exactly what he wanted and knew what he was talking about) and we were treated with amazing customer service. I'm looking forward to returning to Borsalino Hats next time we are in need of a hat. Kol Hakavod!
(3/30/2016 3:09:51 PM)
27
Great store and great service!
Had a wonderful experience shopping with my son for his bar mitzvah. Thank you to the competent and polite staff.
(3/30/2016 3:19:00 PM)
28
Yaakov in LA
Black Hats Matter
(3/30/2016 4:05:25 PM)
29
Levi Zeiler 
You da maaaan!
(3/30/2016 4:09:52 PM)
30
Chaim Mizrahi
The number one Hat maven in the world! Hats run his blood. And red bows as the whole 770 knows...
(3/30/2016 4:47:33 PM)
31
does it realy start at 180?
???
(3/30/2016 7:39:10 PM)
32
Crown heights lives matter 
Primo and kesser have been around and has given back to our community for 15-20 years the have many Borsalino as well as there own brand - prefer to shop in the rebbe shchune
(3/30/2016 10:41:26 PM)
33
To #28
Black hats.matter, but they're too darned expensive.
(3/31/2016 8:21:47 AM)
34
Great article mica
Very interesting and insightful!
Rivky
(4/2/2016 6:09:59 PM)
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